Terugbetalingsbeleid
Thank you for shopping with rjnmore.com LLC. Please review this policy carefully before completing your purchase.
30-Day Return Policy (Physical Products)
We offer a 30-day return policy on eligible physical items. You have 30 days from the date you receive your item to request a return.
Eligibility for Returns
- Item must be unused and unworn
- Tags must be attached
- Item must be in original packaging
- Proof of purchase is required
Items sent back without first requesting a return will not be accepted.
How to Start a Return
To initiate a return, contact us at info@rjnmore.com.
If your return is approved, we will provide return instructions via email.
Damages and Order Issues
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately at info@rjnmore.com so we can evaluate the issue and resolve it.
Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care items (including beauty and skincare products)
- Hazardous materials, flammable liquids, or gases
- Sale items
- Gift cards
Digital Products & Subscription Services (Strict No Refund Policy Once Accessed)
All digital products and subscription services are non-refundable once accessed.
This includes, but is not limited to:
- Ebooks
- Movies or video content
- Recipes
- Online courses
- Downloadable materials
- Members-only content
- Digital vault access
- Paid memberships and subscription services
If any digital product or subscription content has been accessed, downloaded, viewed, streamed, or used in any way, no refund will be issued.
By purchasing digital products or subscription services, you acknowledge and agree to this policy.
Technical Issues
If you experience technical difficulties accessing your purchase, please contact info@rjnmore.com. We will provide reasonable assistance to ensure access to purchased content.
Subscription & Recurring Billing Policy
For subscription-based services:
- You authorize recurring billing at the time of purchase.
- You may cancel future renewals at any time before your next billing cycle.
- Cancellations prevent future charges but do not retroactively refund previous payments.
- No refunds will be issued for partially used billing periods.
Meta / Facebook Subscription & Digital Services Compliance
If you purchase a subscription or digital service through Meta platforms (including Facebook or Instagram), the following applies:
- Subscriptions purchased via Meta may be subject to Meta’s payment processing policies.
- Refund requests for Meta-processed payments may need to be submitted directly through the Meta platform where the purchase was made.
- Access to digital content may be revoked upon cancellation of a subscription.
- We comply with Meta’s Commerce Policies and Subscription Terms regarding digital goods and recurring services.
For assistance with Meta-related subscription access issues, contact info@rjnmore.com.
Exchanges
To exchange a product, initiate a return (if eligible). Once approved, place a new order for the replacement item.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you may cancel or return eligible physical goods within 14 days without providing a reason.
Items must be unused, in original packaging, and accompanied by proof of purchase.
This cooling-off period does not apply to digital products once access has been granted.
Refund Processing (Physical Products Only)
Once we receive and inspect your approved return, we will notify you of the refund status.
- Approved refunds are issued to the original payment method
- Processing occurs within 10 business days
- Additional bank processing time may apply
If more than 15 business days have passed since your refund approval and you have not received it, contact info@rjnmore.com.